CLOSET WORKS™ PRIVACY POLICY
ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE. USING THIS WEB SITE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE BE SURE TO READ THIS AGREEMENT WITH YOUR PARENTS OR GUARDIAN.
IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE THIS WEB SITE.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Our website and applications may provide links to, or features from, other third party sites (such as third party social networks). If you link to or use such third party sites or features, you do so at your own risk. We do not control and are not responsible for the security or practices of any third party site, application, or feature.
This notice applies to all information collected or submitted on the Closet Works website. On some pages, you can schedule a free appointment with one of our designers. The type of personal information collected at this page is:
We use the name, address, email, phone number, and your availability you provide about yourself when requesting a consultation solely for the purpose of scheduling an appointment. We do not share this information with outside parties except to the extent necessary to schedule.
We use your referral information or "How did you hear about us?" for the purpose of evaluating Closet Works marketing efforts. Any data you provide will never be sold to third parties.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Closet Works uses Google Analytics tracking code to evaluate website performance. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google. The data is used to provide aggregated and anonymized insights into our users' cross device behaviors and use of this website. We do not personally identify users or facilitate the merging of personally identifiable information with non-personally identifiable information collected through any advertising product or feature. We also use Google Ads, Bing, Yahoo, Facebook, and Pinterest tracking features to deliver targeted, paid, online advertising to visitors of this website.
You can opt out of all Google Analytics tracking at any time by downloading their Opt-out Browser Add-on. You can turn off tracking from Facebook, Pinterest and other products you use by adjusting the privacy settings within your account settings for that product.
We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the "about Hotjar" section of Hotjar's support site.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Should you have other questions or concerns about these privacy policies, please call us at 800-425-6738 or send us an email at [email protected]