Bing Closet Works - Reviews

Closet Works receives 5 star reviews from raving fans

Reviews: The Closet Works Customer Experience

At Closet Works, we are committed to providing the very best customer experience every step of the way — from the initial contact down to the final installation. We know that a superior experience means more than just providing the best product. That is why Closet Works is dedicated to exceeding our clients' expectations in every way. The greatest compliment we can receive is a referral to a family member or friend, and Closet Works is determined to earn your positive reference. A Closet Works customer equals a satisfied customer.

Many of our clients will leave a review of our work with popular online rating services like Yelp, Angie's List and Houzz. These customer assesments can be found here.

These are just some of the comments from our Closet Works customers:

My Husband and I added a brand new closet to our master and called Closet Works, everything about our experience was easy, and the final design and cabinets exceptional! Thanks Closet Works and Teri !! - Dhana C., Facebook User

Closet Works transformed our three bedrooms and loft area into a creative masterpiece! Our design consultant Patti, was excellent. She helped with overall designs and provided suggestions that added the perfect touch to our closet systems and home entertainment center. The installation team, specifically Dennis, did an outstanding job in all areas of the installation with his precision and high quality workmanship. Whenever we had a concern, Patti as well as Tom provided immediate assistance and ensured that same was addressed and in most cases, exceeded our expectations. I truly recommend Closet Works as they are a class act indeed! - Fred & Kimberly C., Yelp Review

Jeff and Terri were terrific!!! The communications were easy, timely and comprehensive. Jeff did the work and his attention to detail was exactly what I was looking for. I highly recommend Closet Works for your multiple needs. Thank you Teri and Jeff. - Thomas S., Yelp Review

I had a wonderful client experience from start to finish working with my design consultant Patti Powers at Closet Works. She's a true professional and extremely knowledgeable in designing workable closet spaces to fit your need for organization. The team of installers were great, they were on time, professional andI took great pride in their work. I couldn't be happier choosing Closet Works they have totally gained my trust to do future projects and I definitely recommend using Closet Works to style and design any space you have big or small you won't be disappointed with the design style and craftsmanship and Mrs. Powers is the best! I am truly excited every time I walk in my newly designed wardrobe room and my two reach-in closets. What a difference...Thank you Closet Works. - Stephanie H., Yelp Review

I have used Closet Works since 2010. First in my River North condo, then my home in Irving Park and now my new home in the burbs. The designer that has helped me and continues to help me with my home projects is Sue Tinker. She is amazing and has a Lot of patience. Believe me, you need patience with me :) She is great to work with and despite how busy she is, she manages to always respond to my emails within 24 hrs, most of my emails within 12 hrs. Also, the installation work is pretty good. Closets are not only functional but look amazing. I sold my condo and recently my home in the city and the closet organization was an important consideration for both buyers. I highly recommend Closet Works. - Karen M., Facebook User

We could not be happier with our experience with Closet Works. Patti Powers was the best! She was thoughtful, offered great suggestions, and was mindful of our budget. Our installer, Matthew, was great as well. We had run into some issues with our general contractor who built the closet, but Closet Works remained understanding and flexible with our situation. I will be using them again as we finish out more closets in our house and recommend them to all of my friends looking to get some more organization in their closets. - Yelp Review

Our designer was professional and knowledgeable about what would work best, while ensuring that I maximized my closet spaces based upon what I wanted. She was good at explaining the design process and patiently revised the plan as I made small changes. The installers showed up and completed the job on time with professionalism and pleasantness. - Yelp Review

Closet Works exceeded my expectations on every level (i.e., service, product quality, timeliness, price). They motivated me to get the rest of my house organized and it was exactly the push I needed. - Angie's List User

Closet Works did a large long distance job for us. Our custom builder had never heard of Closet Works and was apprehensive on our recommendation. Closet Works blew the doors off the project from a design, project management and installation team. A large highly complex job completed with zero return trips...a four day installation job for three installers and zero defects. Our custom builder was speechless on Closet Works flawless execution. We were proud and happy. World class performance by the Closet Works team. - Yelp Review

...Closet Works provides just about the best customer service I've ever had. I look forward to our next project together.

...The installer was very friendly and professional. He did a great job with the installation. After it was all done, my wife and I weren't thinking that we ended up losing space. Once we got all of our clothes and shoes back in the closet we realized that we have MORE space than before and still have some shelves left over!! We'll be using Closet Works again in the future. - Yelp Review

A RATING — I had a great experience with Closet Works. I thought the design worked well with my space, which had some unusual angles. The installer arrived on time and was courteous, professional and neat. He not only cleaned up all the dust that the installation created but he wiped down every surface of the closet when he was done. I would highly recommend this company. - Angie's List User

5th time is still the charm. We have used Closet Works for 2 condos and now our home and we have always had the BEST experience. They DO NOT oversell you on ideas, just listen to your needs and figure out ways on how best to exceed them. The quality of the product is great. The installers are courteous, clean up well when they are done, and are truly a pleasure to deal with. - A Google+ User

Closet Works came over and went through our home asking questions to most accurately give us plans based on our needs. The design they came up with took into account all the things we said we needed. They did not try to upsell us on things we didn't need. The guys who came for the install were AWESOME! They were clean, fast, explained things well, and were in and out quickly. - A Houzz User

We were very pleased with our Closet Works service. We used Closet Works to help us design and install a small walk-in closet remodel. After our initial visit to the showroom in Lincoln Park, we were assigned a personal consltant who helped us with every decision along the way. She made multiple stops by our home while we were remodeling to make sure the design and plans were exactly right. She helped navigate the small details that are hard decisions for the inexperienced (hardware, drawer depths and heights, spacing, etc.). We were impressed with her knowledge and she was always reachable, which is a must! The finished product was everything we were hoping for, and the installation service took care of the any headaches at the end. Thanks for all your help! - Yelp Review

A RATING — Closet Works designed and installed a new closet system in my bedroom. I obtained three separate quotes and they were the best. A designer came to my home and took measurements and discussed designs. Two days later I was emailed a proposal with a design I liked but I still sought out other quotes. They came in the lowest. Their scheduling department contacted me for installation and it went off without a hitch. - Angie's List User

Closet Works transformed my closets. The design made effective use of all the space we have. They did such a phenomenal job on the closets that when we were done, we did our office. Some of my neighbors have been over to see what we had done and were just blown away at what they had accomplished. It couldn't have been a better experience. - A Yelp User

Closet Works did a fabulous job determining my needs and creating the closet of my dreams. I had a closet done many years ago by another closet company, and Closet Works materials and professionalism are far superior. I highly recommend Closet Works. - A Houzz User

My wife and I are expecting our first baby and realized that our condo lacked closet space. I called Closet Works to help us with a plan. We were so impressed that we decided to move forward with two other closets. I only wish I did this 5 years ago. - Yelp Review

We had Closet Works design 3 of our closets. They came to our house and worked with us to come up with a design based on our needs and budget. It was awesome working with them and we were very happy with the work that was done. The installers were on time and very neat. The installation went smoothly and the product is excellent. We would highly recommend Closet Works. - A Houzz User

The Closet Works designer came on a Saturday to accommodate my schedule, was thorough — took time to assess, accurately measure and find out what I needed. They suggested the best layouts to maximize space — both in my baby's closet and mine. I was able to get an install within a week, and the installer was there RIGHT on time, was quiet, quick, clean and efficient. He did his job well, and took care with all the existing furniture. Highly recommend their services!!! - Yelp Review

A RATING — We used Closet Works to install shelving in a small 3 foot wide bedroom closet. The designer that they sent out was very helpful and pleasant to work with. He took measurements and helped us design a solution that worked best for us to allow us to utilize the space with its high ceiling. The installer was very professional and skilled. He showed up right on time and completed the job within 2 hours. The closet looks great and we were pleased with the customer service throughout the entire process. - Angie's List User

We had a total of seven spaces organized by Closet Works. Four closets, one kitchen pantry, one laundry room and my Man Storage Space. The Closet Works crew moved fast and got everything installed quickly. Everything is really nice. Not only did they add in places to hang clothes but also added shelves for folded clothes, hooks for hats and locking drawers to store jewelry. - Yelp Review

A RATING — Closet Works came to the condo and asked a lot of questions and carefully measured. They had practical ideas I would have never thought of, and anticipated problems with clearance I might have never noticed. Shortly after, I received CAD drawings. The closet installer was polite and very fast, and I couldn't have wished for better results. This is my third time using Closet Works, clear communication, perfect results, and a very reasonable price. Best of the best. - Angie's List User

I called Closet Works for a quote and was very impressed with the designer's plans and willingness to come to our house, take inventory and measure our space before following up with a custom design proposal. After also getting a quote from the Container Store, there is no question that Closet Works is who we'd use for the job. - A Google+ User

We could not be happier with our experience with Closet Works. Patti Powers was the best! She was thoughtful, offered great suggestions, and was mindful of our budget. Our installer, Matthew, was great as well. We had run into some issues with our general contractor who built the closet, but Closet Works remained understanding and flexible with our situation. I will be using them again as we finish out more closets in our house and recommend them to all of my friends looking to get some more organization in their closets. - Kelle S., Yelp Review





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